Informacja
Statlook® update released on 12.05.2023
Added
- Added support for PowerShell scripts (Scriptlook). [Agent, Master, Server]
- Added support for user-context scripts (Scriptlook). [Agent, Master, Server]
- Added the ability to run scripts after computer startup/user login (Scriptlook). [Agent, Master, Server]
- Added the ability to run scripts with selected account rights (Scriptlook). [Agent, Master, Server]
- Added attachment support for email notifications (All). [Master, Server]
- Added basic statistics (Helpdesk). [StatlookWeb, Server]
- Added a report of associated inventory in the Users module (Users, Inventory). [Master, Server]
Modded
- Adding the ability to set the value of the type of business impact(All). [Master]
- Introduced configuration for maximum attachment size (Whistleblower). [Server, StatlookWeb]
- Optimized reading attachments in comments for issues (Helpdesk). [Server, Master, StatlookWeb]
- Implemented asynchronous data fetching in Helpdesk reports (Helpdesk). [Master]
- Added information about authentication failures to operation log (All). [Server]
- Added possibility to interrupt the process of downloading a issue description for tooltip (Helpdesk). [StatlookWeb]
- Added possibility to group edit the list of inventory and computers (Inventory, Computers). [StatlookWeb]
- Added interrupting data processing in case of errors (All). [StatlookWeb]
- Added data summarization in tabular reports (All). [StatlookWeb]
- Added user logout when accessing public page (Sygnalista). [StatlookWeb]
- Added ‘Mouse movements and scrolling’ statistics to monitoring reports (Users). [Master, Server]
- Added option to remove selected widgets (All). [StatlookWeb]
- Added limit of characters for case number (Sygnalista). [StatlookWeb]
- Unified user list fetching across the entire system based on user access rights (All). [StatlookWeb]
- Added cyclic report: ‘Window titles’ (Users). [Master, Server]
- Added cyclic report: ‘Most popular websites’ (Users). [Master, Server]
- Added possibility to export operation log (All). [Master]
- Added possibility to configure calendar settings (All). [StatlookWeb]
- Preview option for comment in report is not available if the issue was not commented (Helpdesk). [StatlookWeb]
- Added ‘General’ settings (Helpdesk). [StatlookWeb]
- Added ‘Website Monitoring’ widget (Users, Weblook). [StatlookWeb]
- Added possibility to zoom in issue description image to original size (Helpdesk). [StatlookWeb]
- Added ‘Assigned to’ column to attachments report (Helpdesk). [StatlookWeb]
- First selected location is marked as the main location (All). [StatlookWeb]
- Modified UI slider for previewing attachments (All). [StatlookWeb]
- Permissions – Expanded functionality of filters by departments (All). [Master, Server, StatlookWeb]
- Permissions – Added filter ‘by oneself’ (All). [Master, Server, StatlookWeb]
- Permissions – Added filter ‘by inventory type’ (All). [Master, Server, StatlookWeb]
- Added event aggregation in automation for issue modification rules (Automation, Helpdesk). [Server]
- Added possibility to export/import notification templates from file (All). [Master, Server]
- Added basic animations (All). [StatlookWeb]
- Added automation rule for server cache size (Automation). [Master, Server]
- Added possibility to include comment attachments in email notifications (Helpdesk). [Server, Master]
- Updated database server installer versions (All). [Server]
- Made Statlook compatible with Windows Server 2022 (All). [Agent, Master, Server]
Fixed
- Fixed: ‘ids contain invalid SLA ids (0)’ (Helpdesk). [StatlookWeb]
- Fixed: Invalid data on the ‘Web Monitoring’ widget (Start, Weblook, Users). [Master, Server]
- Fixed: ‘Refresh’ button in reports does not refresh full data, but only the state of the last data download (All). [StatlookWeb]
- Fixed: Incorrect operation of the change history of adding an attachment to a comment (Helpdesk). [StatlookWeb]
- Fixed: After saving the license, there is an entry in the history: ‘license language set to (unknown)’ (Licenses). [StatlookWeb]
- Fixed: In the bizlook report print options, invisible columns are taken into account (Users). [StatlookWeb]
- Fixed: Not all pasted addresses are clickable in the issue description/comment editor (Helpdesk). [StatlookWeb]
- Fixed: Non-working informant with data in tooltip when adding a new issue from the inventory or user card (All). [StatlookWeb]
- Fixed: Incorrect label of the column in the print options (All). [StatlookWeb]
- Fixed: Incorrect marking of archival user-inventory relationships (Users, Inventory). [Master]
- Fixed: Possibility of assigning inventory to a license whose type does not allow for such a relationship (Licenses, Inventory). [Server, StatlookWeb]
- Fixed: Incorrect operation of report filter saving (All). [StatlookWeb]
- Fixed: When a URL containing an invalid :id is used, a new user card is opened (All). [StatlookWeb]
- Fixed: The MAC address is not displayed in the Computers and Inventory report (Computers, Inventory). [StatlookWeb]
- Fixed: Category widgets cannot be reused after being unchecked (Helpdesk). [StatlookWeb]
- Fixed: Sorting by Identifier column does not work in the Windows System Logs report (Users). [StatlookWeb]
- Fixed: ‘Index and length must refer to a location within the string’ error that could occur in the ‘Used Applications’ report (Users). [Master]
- Fixed: Duplicated settings in umgProperty and index violation: IX_umgProperty (All). [Server]
- Fixed: Ability to modify a issue despite the lack of editing rights in the issue submitter’s profile (Helpdesk). [Server]
- Fixed: Modifying one comment template causes the modification of all of them (Helpdesk). [Server]
- Fixed: ‘ids contain invalid inventory ids’ error that may occur during server task checks (All). [Master, Server]
- Fixed: Lack of docked buttons in forms managing dictionary values (All). [Master]
- Fixed: ‘Exception while reading from stream’ in handling the UmgAgent.GetAssociatedInventoryId(DbEngine engine) method (All). [Server]
- Fixed: Including an email message imported into the helpdesk in the DW causes a last modifier change for the user (Users). [Server]
- Fixed: Action ‘Send email(template)’ does not send email notification if recipient address is entered manually (Automation). [All]
- Fixed: Incorrect time formatting in monitoring reports (Users). [Master]
- Fixed: Detailed filters for computers and inventory do not work (Computers, Inventory). [StatlookWeb]
- Fixed: No possibility to comment on user session breaks (Users). [StatlookWeb]
- Fixed: User department missing in list of issue reports (Helpdesk). [StatlookWeb]
- Fixed: Imported email reply creates new issue instead of comment (Helpdesk). [Server]
- Fixed: No breadcrumb after logging in (All). [StatlookWeb]
- Fixed: Checking access to departments is performed even if the user is not a solver in helpdesk (Helpdesk). [Server]