Info
Statlook® update released on 17.05.2022
Added
- Added: Automatic detection of connected external drives (Computers, Datalook). [Master, Server, StatlookWeb]
- Added: Computer geolocation monitoring (Computers). [Master, Server, StatlookWeb]
Modded
- Enabled granting module permissions for administrators and employees (All). [Master, Server, StatlookWeb]
- Added: Right to reports in the user’s module (Users). [Master, Server, StatlookWeb]
- Added widget: ‘Issue trends’ (Helpdesk). [Master]
- Added: Ability to assign multiple roles to a user (All). [Master, Server, StatlookWeb]
- Added: Right to the Gdpr module (Gdpr). [Master, Server, StatlookWeb]
- Added: Right to update the Statlook system (All). [Master, Server, StatlookWeb]
- Added: Right to edit permissions (All). [Master, Server, StatlookWeb]
- Added: Right to log in to the Master application (All). [Master, Server]
- Added: Right to automatic database maintenance function (All). [Master, Server]
- Added: Right to edit the organization view (All). [Master, Server]
- Added: Right to manage disks and edit drive permissions (Datalook). [Master, Server]
- Added: ‘Permissions’ view to the settings (All). [StatlookWeb]
- Added: ‘Statlook accounts’ view to the settings (All). [StatlookWeb]
- Added: Ability to re-import emails that have been rejected (Helpdesk). [Master, Server]
- Added: Identification of connected external drives by serial number (Datalook). [Master, Server, Agent]
- Added: Sender column in the preview of imported email (Helpdesk). [Master, Server]
- Added: Information on related elements in the note edit form note (All). [Master]
- Added: Configuration of the attribute template (All). [StatlookWeb]
- Added: ‘Barcode type’ column to inventory report (Computers, Inventory). [Server, Master, StatlookWeb]
- Added: Ability to close the notification window by using Esc, Enter keys (All). [StatlookWeb]
- Changed: Percentage accuracy of the data labels in chart widgets (Start). [Master]
- Added: Ability to manage SLA support types (Helpdesk). [StatlookWeb]
- Modified: Display name of the issue in the issue history report (Helpdesk). [StatlookWeb]
- Added: Widget: ‘Last logged at night’ (Users). [Master, Server, StatlookWeb]
- Added: Widget: ‘Inventory Countries’ (Start, Inventory). [Server, Master, StatlookWeb]
- Highlight a draft comment that has not yet been saved (Helpdesk). [StatlookWeb]
- Improved: Performance of loading general audit summary report (Audit). [Master]
- Added: Widget: Issues priorities (Start, Helpdesk). [Master]
- Added: Widget: Issue statuses (Start, Helpdesk). [Master]
- Added: Widget: Issue modes (Start, Helpdesk). [Master]
- Optimizing the saving of offline scanner files (Software). [Master, Server]
- Modified: ‘Diagnostic Tool’ user interface (All). [Master]
- Question displayed when moving items from group “All” to another non-virtual group (All). [Master]
- Global search – Added ability to search exact phrase using quotes (All). [Server]
- Added: Inventory identification error form (All). [Master, Server, StatlookWeb]
- Added: Automation rule to respond to duplicate inventory (Automation). [Master, Server]
- Changed: Algorithm reading Windows Security Centre product (Computers). [Agent]
- Added: Ability to import additional attributes when importing inventory from a text file (Inventory). [Master]
- Changed: The time format for the ‘Duration’ and ‘Active time’ columns in the visited websites report (Users). [Server, Master]
- Separation of the “Cache Manager” service account names into several dedicated accounts (All). [Server]
- Added: Ability to create a note from the the issue report context menu (Helpdesk). [Master]
- Added: Ability to open / edit the related issue from the issue form (Helpdesk). [Master]
- Added: Information about the number of unread issues (Helpdesk). [Master]
- Added: Ability to manage user roles (All). [StatlookWeb]
- Added: Statistics: ‘Issue Trends’ (Helpdesk). [Master]
- Modified: UI for selecting time range for statistics (Helpdesk). [Master]
- Added: Option to add historical accesses (Gdpr). [Server]
- Modified: User selection control in statistical reports (Helpdesk). [Master]
- Added: ‘Request number’ column and displaying the full path for dataset type (Gdpr). [StatlookWeb]
- Added: Attachment creation date (Helpdesk). [StatlookWeb]
- Modified: ‘Agent management’ report – ‘Status’ column has been added (Computers). [StatlookWeb]
- Added: Advanced mode (command line) for remote software installation / uninstallation (Computers). [Master]
- Added: Ability to open searched objects in a new browser tab (All). [StatlookWeb]
- Modified: User interface of the software audit summary report (Audit). [Master]
- Added:’Issue date’, ‘Solution time’ in the “Issues” tab of the user card (Users). [Master]
- Added: ‘Statlook account’ tab on the user card (Users). [StatlookWeb]
- Added: Information on access in report templates (Users, Gdpr). [Master, Server]
- Added: Highlighting whistleblowers reports after exceeding the maximum response time (Whistleblowers). [StatlookWeb]
Fixed
- Fixed: Incorrect UI display when scaling is enabled (All). [StatlookWeb]
- Fixed: Possibility to create issue for archived user (or with disabled account) when importing emails (Helpdesk). [Server]
- Fixed: The last selected view of the report is not remembered (Whistleblower). [StatlookWeb]
- Fixed: The issue was not marked as read when opened in a new browser tab (Helpdesk). [StatlookWeb]
- Fixed: Missing tooltip in the widgets if the item name is too long (Inventory). [StatlookWeb]
- Fixed: Missing email notifications if the reporter does not have an assigned department (Helpdesk). [Server]
- Fixed: Missing column headers in reports (All). [StatlookWeb]
- Fixed: After adding a new note, the list of notes is not refreshed (Inventory). [StatlookWeb]
- Fixed: After adding a new warranty type, the list of warranty type list is not refreshed (Inventory). [StatlookWeb]
- Fixed: Custom priority icon is not displayed in the report. [Master]
- Fixed: Unable to select ‘Solved To’, ‘Planned Start’, and ‘Planned Solution’ times for the current day when opening calendar for the first time (Helpdesk). [StatlookWeb]
- Fixed: Inactive “Select” button when changing the avatar thumbnail of a user (Users). [StatlookWeb]
- Fixed: Missing information about barcode type change in history (Inventory). [Server]
- Fixed: Assigning a user to a issue changes the status of the issue to ‘Open’ (Helpdesk). [Server]
- Fixed: It is possible to add an attachment of any size, despite the introduced restrictions (Attachments). [StatlookWeb]
- Fixed: Incorrect comment history entries after saving draft comment (Helpdesk). [StatlookWeb]
- Fixed: Default data time range for issue widgets read from user module configuration, not from helpdesk configuration (Start, Helpdesk). [Master]
- Fixed: The scan list list does not refresh in the software reports after changing the selection of computers in the computer tree (Computers, Software). [Master]
- Fixed: Selecting the “Country” attribute locks the inventory window for a few seconds (Inventory). [Master]
- Fixed: Unable to edit issue if access was previously saved as ‘Public’. [StatlookWeb]
- Fixed: “Exceeded deadline” widget shows issues with the status “Solved” (Helpdesk). [StatlookWeb]
- Fixed: Risk levels are not displayed in the issue tile’s view. [StatlookWeb]
- Fixed: GetDuplicatedInventories: ‘Value cannot be zero’. (Resources). [Server]
- Fixed: Incompatible data range for the widget and the corresponding statistical report (Helpdesk). [Master]
- Fixed: MS SQL Server: if the date is 23:59:59, then the date is saved as the next day (All). [Server]
- Fixed: Future access is not marked as active (Gdpr). [Server]
- Fixed: Web addresses are not formatted as hyperlinks in the issue description and comments (Helpdesk). [StatlookWeb]
- Fixed: It is not possible to select PDA after adding it from the access form (Gdpr).
- Fixed: Improved application scaling for macbook (All). [StatlookWeb]
- Fixed: ‘SLA support plan’ is not refreshing (Helpdesk). [StatlookWeb]
- Fixed: The risk level is not visible in the default view (Whistleblower). [StatlookWeb]
- Fixed: Issue email importer does not add users from CC and BCC to the created issue (Helpdesk). [Server]
- Fixed: Incorrectly formatted logins in the history report (Users). [Master]
- Fixed: The public pattern is considered above the private pattern (Software). [Master]
- Fixed: ‘Method or operation not implemented’ which occurs for the barcode type: IntelligentMail (Inventory). [Server]
- Fixed: Incorrect marking of the default barcode type in the selection control (Inventory). [Master]
- Fixed: Unable to create a copy of the issue with the Planned Start / Planned Solution date set (Helpdesk). [Server]
- Fixed: Possible exception of no privileges if substitutes from the department of the logged-in user are selected in the absence request (Users). [Server].
- Fixed: After changing the default code type, new barcodes are not generated (Inventory). [Master]
- Fixed: No identification of software containing ‘non-breaking space character’ (Software, Audit).
- Fixed: ‘System.ArgumentNullException in System.Net.Dns.HostResolutionBeginHelper’ (DirectPC). [Master]
- Fixed: ‘The given key was not present in the dictionary’, which may have occurred when trying to view the related inventory in the user card (Users, Inventory). [Master]