Changelog 16.1.0


Statlook® update released on 08.03.2022


  • Integration with Dell API to synchronize computer information (model, warranty, country) (Inventory). [Master, Server]
  • Security – Changed the default account for the Statlook Server service from Local System to Network Service (All). [Server]
  • Added: Microsoft RDP protocol support (DirectPC). [Agent, Master]
  • Added: Duplicate inventory preview form (Inventory). [Master, Server]
  • Added: Widget: ‘Issue trends’ (Helpdesk). [StatlookWeb]
  • Added: Widget: ‘Inventory models’ (Computers, Inventory). [Master, Server, StatlookWeb]
  • Added: The Whistleblower module in the FREE version with a limit of 3 reports (Whistleblower). [Server]



  • Added: Windows service for statlook server management (automatic update, backup) (All). [Server]
  • Reading original product key (BIOS / UEFI) (software). [Master, Server]
  • Added: Built-in attribute ‘State’ (Inventory). [Server]
  • An option for group tagging for issues has been added (Helpdesk). [StatlookWeb]
  • The problem description is not sent if it has not been changed (Helpdesk). [Master, Server, Statlook]
  • Added columns: company and department in the selection of licenses (Licenses). [Master]
  • Modified: UI of related inventory in the user card (Users, Inventory). [StatlookWeb]
  • Simple filter state is saved: collapsed / expanded (Inventory). [Master]
  • Added setting: ‘Include issues in descriptions and comments hints’ (Helpdesk). [Master, Server]
  • Added: Validation of e-mail address when creating first administrator (All). [Master]
  • Added: User filter in change history reports (All). [StatlookWeb]
  • Inventory report – Information on the number of visible items has been added (Inventory). [Master]
  • Unlock: Group by Display name column (Inventory). [Master]
  • Changed: Button function “Show archive” to “Attach archives” (Inventory). [Master]
  • Added: Ability to set the maximum number of attachments for reports (Whistleblower). [StatlookWeb]
  • Changed: Default font size in the html editor (All). [StatlookWeb]
  • Possibility to manage statuses, types of notes, absences, positions for a limited license (eg only helpdesk) (Users). [Master]
  • Changed user interface for database migration and backup programs (All). [Server]
  • Removed: Server console version from the server instAllation package (All). [Server]
  • Added: Warning about mismatch between the number of device licenses and the number of associated inventory (Licenses). [Master]
  • The OV scan record identifies devices by DNS name (Computers). [Server]
  • Tools – Extension of predefined commands (Computers, Inventory). [Master]
  • Changed requirements: PostgreSQL 9.6 is no longer supported (All). [Server]
  • Devexpress update to version 21.2.5 (All). [Master, Server, Agent]



  • Fixed: Incorrect value of ordinal number on report printouts with active grouping (All). [StatlookWeb]
  • Fixed: Cannot edit the public page after it has been created (Whistleblower). [StatlookWeb]
  • Fixed: Filter names with special character are not sorted correctly (Helpdesk). [StatlookWeb]
  • Fixed: Backup comment is not removed after changing the settings (All). [Server]
  • Fixed: Set company roles are removed after re-entering the added company (All). [Master]
  • Fixed: The selected “Rows” option is updated only after performing operation ‘Print’ or ‘Add column’ (All). [StatlookWeb]
  • Fixed: Selection of company roles was not refreshed after changing (All). [StatlookWeb]
  • Fixed: No visibility of the buttons for adding and removing working time in the issue form (Helpdesk). [StatlookWeb]
  • Fixed: Unable to save Audit Wizard if no license set is selected (Audit). [StatlookWeb]
  • Fixed: The “Newly added inventory” widget does not show new inventories (Inventory). [Server, StatlookWeb]
  • Fixed: It is not possible to remove additional attributes from the level of quick edit via PPM (Inventory). [Master]
  • Fixed: Filter selection changed after saving the issue (Helpdesk). [StatlookWeb]
  • Fixed: In Kanban view, after clicking outside the text area, the window for adding a new issue is closed (Helpdesk). [StatlookWeb]
  • Fixed: The list of available modules is not visible when changing permissions from administrator to one of the lower groups (All). [StatlookWeb]
  • Fixed: Unable to select text with the cursor when quickly adding a case from the Kanban board (Helpdesk). [StatlookWeb]
  • Fixed: Only 50 KB articles are visible (Helpdesk). [StatlookWeb]
  • Fixed: After removing columns of type and display name it is not possible to select them again from the column selection list (Inventory). [Master]
  • Fixed: Missing translation of labels in report template editor (Inventory). [Master]
  • Fixed: “Value cannot be empty” in case of no domain entered in the organization scan configurator (All). [Master]
  • Fixed: “Internal exception while saving log file: Not found”. [Master]
  • Fixed: In the detailed view of the inventory relation, it is not possible to reassign the completed / archived user relation (Inventory). [StatlookWeb]
  • Fixed: As an administrator licensed only for the Whistleblower module, I cannot define the Whistleblower password policy. [StatlookWeb]
  • Fixed: Multiple issues can be added simultaneously with the same topic in Kanban view (Helpdesk). [StatlookWeb]
  • Fixed: Incorrect use of macros in protocol profiles (Inventory, Computers). [Master]
  • Fixed: Incorrect status of the last hardware and software scan (computers, software). [Master]
  • Fixed: Unable to generate hardware protocol and info card if inventory has wrong barcode (Computers, Inventory). [Master]
  • Fixed: “Load data in OSChartWidget: Argument cannot be empty” (Software, Start). [Master]
  • Fixed: Access exception when changing the status of the issue from archived to resolved (Helpdesk). [Server]
  • Fixed: Unable to remove GDPR requests by Personal Data Administrator (GDPR). [Server]
  • Fixed: Icon not saved for issue priority (Helpdesk). [Master]
  • Fixed: Cyclical restart of statlook agent (All). [Agent]
  • Fixed: Possible duplication of computers imported from Active Directory, if the agent is installed on the computer (Computers). [Server]
  • Fixed: Number of issues was not updated when filtering data in a report (Helpdesk). [Master]

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