Info
Statlook® update released on 07.10.2021
Added
- Added: New structure of departments with companies (All). [Master, Server, StatlookWeb]
Modded
- Added: Imported issues preview (Helpdesk). [Master]
- Users contained in CC in the email are associated with the issue (Helpdesk). [Server]
- Modified: UI for related issues (Helpdesk). [StatlookWeb]
- Added: filtering in the absence report (Users). [StatlookWeb]
- Changed background color for inactive edit controls for dark mode (All). [Master]
- Added: Information about the progress of downloading files (All). [StatlookWeb]
- Added: information about the contents of the main console cache (All). [Master]
- Save the collapsed / expanded state of filter items (All). [StatlookWeb]
- Added: Filter users in the training report (Gdpr). [StatlookWeb]
- Changed layout of absence form for ‘Substitute’, ‘Subscribers’ (Users). [StatlookWeb]
- Added: aggregation of issues by assigned in the calendar (Helpdesk). [Master]
- Ability to change the deadline of the issue by drag and drop in the calendar (Helpdesk). [Master]
- Added: the option to replicate issues (Helpdesk). [Master]
- Added: ID of comment in the comment list preview (Helpdesk). [Master]
- Hiding archived users for new issues (Helpdesk). [Master]
- Added: option to create a copy of the issue (Helpdesk). [StatlookWeb]
- Remembering the entered data in the quick added (All). [StatlookWeb]
- Added: an option to manage training types (Gdpr). [Master, Server, StatlookWeb]
- Administrative Accounts – Modified the function of temporary passwords (All). [StatlookWeb]
- Added: protection against invalid file attachment name (Helpdesk). [Server]
- Added: reading D3Dscore from WinSAT (Computers). [Server].
- Stopping the active time tracking display the time description edit window (Helpdesk). [Master]
- Possibility to add archived trainings (Gdpr). [Server]
- Include the holiday calendar in bizlook report (Users). [StatlookWeb]
- For a new company, all roles are disabled by default (All). [Master]
- Merge company and department views for item selection tree controls (All). [Master, Server]
- Added: refreshing the user tree, after editing the user (Users). [Master]
- Changed: the UI of the comment edit menu (Helpdesk). [StatlookWeb]
- By default, when accessing the KB module, the “Dashboard” view is displayed. [StatlookWeb]
- By default, the time range filter for KB articles is unchecked (Helpdesk). [StatlookWeb]
- Added: filtering KB articles by tags (Helpdesk). [StatlookWeb]
- Added: province validation when editing a company (all). [Master]
- Optimization: Adding a comment does not download the data of the entire issue (Helpdesk). [StatlookWeb]
- Added: alternative NTLM support in SMTP configuration as umgProperty (All). [Server]
- Added: ‘Service Account’ column in history reports (All). [StatlookWeb]
- Changed application category rating colors in dark mode (Users). [Master]
- Added: Option to edit the DirectPC agent listening port (DirectPC). [Server, Master, Agent]
- Optimization of data reading for KB article list report (Helpdesk). [StatlookWeb]
- In the assistant, the session time has been replaced by the application’s activity time (Users). [Agent, Server]
- Added: Option to modify e-mail notification templates (Helpdesk). [Server, Master]
- Updated DevExpress to version 21.1.4.
- Added: support for Microsoft Windows 11 (All). [Agent, Master, Server, StatlookWeb]
Fixed
- Fixed: Periodic renaming of inventory (Inventory.) [Server]
- Fixed: Recurring cmd prompt (All). [Agent]
- Fixed: Duplicate entries in the inventory tab for the section of related users (Inventory, Users). [StatlookWeb]
- Fixed: Organization view – ‘An item with the same key has already been added.’ (All). [Server]
- Fixed: UpdateComputerSoftwareLicenses: ‘An item with the same key has already been added.’ (Licenses). [Server]
- Fixed: Peer locations are not on the same level (All). [StatlookWeb]
- Fixed: Aliases not always visible in e-mail account configuration (All). [Master]
- Fixed: Unreadable absence replacement selection panel for dark mode (Users). [Master]
- Fixed: the issue duplicate function opens the issue form in an invalid state (Helpdesk). [Master]
- Fixed: ‘Failed to update categorization’ (Users). [Server]
- Fixed: Unreadable color of the absence symbol in dark mode (Users). [Master]
- Fixed: ‘New comment’ command was active if no comment selected (Helpdesk). [Master]
- Fixed: The color of the docked column in the Agent Management report is unreadable in dark mode (Computers). [Master]
- Fixed: Agent component information is missing int the inventory list report (Inventory). [Server]
- Fixed: No complete data from the previous day of monitoring when the agent is not connected to the server (Users). [Agent]
- Fixed: ‘Send messages (Direct PC)’ command always available (Computers). [Master]
- Fixed: Incorrect layout of the recently viewed issues panel (Helpdesk). [StatlookWeb]
- Fixed: User status cannot be deleted – ‘Employed’ status always remains selected (Users). [Master]
- Fixed: The BackgroundWorker is currently busy, which may have occurred during quick add issues (Helpdesk). [Master]
- Fixed: The agenda view in the issue calendar is unreadable (Helpdesk). [Master]
- Fixed: The issue that has archived child issues cannot be resolved (Helpdesk). [Server]
- Fixed: Missing status colors in the inventory list report (Computers, Inventory). [Master]
- Fixed: Sorting does not work in the scoring column in global search (All). [StatlookWeb]
- Fixed: It is not possible to add absences if the substitute does not have the selected status (Users). [Server]
- Fixed: The column selection window is not hidden after switching to another report (All). [Master]
- Fixed: No response to cancel data download for ‘Bizlook’ report (Users). [Master]
- Fixed: Cyclic reporting – after removing the report package user, it is not possible to generate the package (All). [Server]
- Fixed: No service account information for computer name change (Inventory). [Server]
- Fixed: e-mails maintenance has failed: DeleteParsedMessages: ‘Incorrect syntax near the keyword ‘DISTINCT’ (All). [Server]
- Fixed: Illegible layout with long barcode text on the inventory card (Inventory). [StatlookWeb]
- Fixed: Not displaying all articles in the knowledgebase category widgets (Helpdesk). [StatlookWeb]
- Fixed: ‘You do not have permission to perform this operation’ which occurred when trying to add an archived issue (Helpdesk). [Server]
- Fixed: Incorrect display of the highlighted pie chart element (All). [StatlookWeb]
- Fixed: The filter for ‘Hide non-commercial’ option in ‘Installed programs’ report does not work property (Software). [Master]
- Fixed: The Inventory report incorrectly displays the responsible person and the main user (Computers, Inventory). [Server]
- Fixed: Missing information if the break was video call / microphone used (Users). [StatlookWeb]
- Fixed: Incorrect formatting of the hard disk size in ‘General’ report. (Computers). [Master]
- Fixed: The Bizlook report does not include holidays with dates longer than one day (Users). [Master, StatlookWeb]
- Fixed: The backup schedule tools does not include in the configuration database connection port (Tools). [Server]
- Fixed: No save icon for importance (Helpdesk). [Master]
- Fixed: Gdpr widget settings are always available (Gdpr). [StatlookWeb]
- Fixed: No visibility of recently viewed issues (Helpdesk). [Master]
- Fixed: ‘Failed to handle session change signal’ (All). [Agent]
- Fixed: Missing access information on activity and dataset card (Gdpr). [StatlookWeb]
- Fixed: Missing information on the number of accesses in ‘Processing Activities’, ‘Datasets’ reports (Gdpr). [StatlookWeb]
- Fixed: The same accesses can be added (Gdpr). [Server, StatlookWeb]
- Fixed: Updating SLA statistics could lead to duplicate issues. (Helpdesk). [Server]
- Fixed: Cannot batch disable the agent components in the ‘Agent management’ report (Computers). [Master]