Changelog 14.2.4


Statlook® update released on 14.01.2021


  • Main forms new UI (All). [Master, Server]
  • Added: Kanban view (Helpdesk). [StatlookWeb]
  • Added: Agent management report (Inventory). [StatlookWeb]



  • Added: Automatic search for KB articles while creating new issue (Helpdesk). [Master, Server, StatlookWeb]
  • Added: Absences – ‘Cover by’ hints. [Master, Server, StatlookWeb]
  • Absences – Change the visibility permissions for ‘Cover by’ (Users). [Master, Server, StatlookWeb]
  • Added: Module settings (GDPR). [StatlookWeb]
  • Added: Access history log (GDPR). [Server, StatlookWeb]
  • Wake on LAN – Added: packet transmission method, port, TTL and SecureON pass options (Computers). [Master, Server]
  • Limited the number of users presented in the organization structure preview (Users). [Master]
  • Changed: MAC addresses update algorithm by online tester module (Computers). [Server]
  • Added: Filter side panel (All). [StatlookWeb]
  • Added: Trigger on user position change (Automation). [Master, Server]
  • Added: Widget: ‘Recently Archived Users’ / ‘Recently Archived Inventories’ (Users, Inventory). [Server, StatlookWeb]
  • Added: ‘OS Version’ attribute (Computer). [Server]
  • Hardware protocols – The configuration of attributes applies to all inventory types (Inventory). [Master]
  • Equipment Wizard – The inventory name is updated only for items read from Active Directory (Computers). [Master, Server]
  • Added: Notes report (Inventory). [StatlookWeb]
  • Added: Option to hide applications with no activity (Users). [Master, Server, StatlookWeb]
  • Added: Widget: ‘Agent information’ and ‘Agent versions’ (Inventory). [Server, StatlookWeb]
  • Added: Company BDO number (All). [Master, Sever, StatlookWeb]
  • Added: User positions dictionary (Users). [Master, Sever, StatlookWeb]
  • The default company is selected for new objects (All). [Master]
  • The DistinguishedName attribute is imported from Active Directory (Inventory, Users). [Master, Server]
  • Added: Option to select an icon for the type of inventory (Inventory). [Master]
  • Added: Option to download multiple attachments (Attachments). [StatlookWeb]
  • Added:  ‘Attachments’ report (Helpdesk). [Master, Server]
  • Added: New attributes: ‘Province’, ‘Country’ (Users). [Server]
  • Offline scan import – Now show the computer display name (Software). [Master, Server]
  • Added: Option to create licenses based on product key (Computers, Licenses). [Master, Server]
  • Added: Support for SSL encryption in the net.tcp protocol (All). [Agent, Master, Server]
  • Hide GDPR categories in the issue import options (Helpdesk, GDPR). [Master]
  • Company management – Added hints for the list of countries and provinces (All). [Master]
  • Import inventory from file – Added import options: status, company and location (Inventory). [Master, Server]
  • Added: Company filter in the inventory selection form (Inventory). [Master, Server]
  • Performance: Refreshing the inventory list report (All). [Master]
  • Devexpress updated to version 20.1.7 (All)



  • Fixed: Unable to archive user, if selected as the solver in the archive issue (Users). [Server]
  • Fixed: Change the inventory type for the group of items not working (Inventory). [Master]
  • Fixed: ‘The system cannot find the file specified’ (Statlook Assistant). [All]
  • Fixed: No resolve date after archived issue (Helpdesk). [Server]
  • Fixed: Incorrect number of automatization events (Dashboard, Automation). [StatlookWeb]
  • Fixed: Incorrect display text font window options (Helpdesk). [Master]
  • Fixed: Unable to copy image from issue description (Helpdesk). [Master]
  • Fixed: Invisible UI elements, eg view edit button (Inventory). [Master]
  • Fixed: ‘Object reference not set to an instance of an object’ which occurs when try to batch change attributes (Inventory). [Master] ‘
  • Fixed:  ‘Object reference not set to an occurrence of an object’ that was occurring when trying to perform the identification test (Software). [Server]
  • Fixed: The same icons for all inventory types in the inventory list report (Inventory). [Master]
  • Fixed: Incorrect sorting of global search results (All). [StatlookWeb]
  • Fixed: User’s email cannot be deleted (Users). [StatlookWeb]
  • Fixed: The comment text is truncated (Helpdesk). [StatlookWeb]
  • Fixed: Error when trying to open the inventory web interface (Inventory, Computers). [Master]
  • Fixed: ‘Object reference not set to an instance of an object’ which occurred while changing the hardware protocol settings (Inventory). [Master]
  • Fixed: Incorrect sum of session time in user reports (Users). [Server]
  • Fixed: ‘DateTo’ is not set for inventory – user relations. [Master, Server, StatlookWeb]
  • Fixed: Sorting by file type does not work (DirectPC2.0). [Master]
  • Fixed: Incorrect sorting by size in file reports (Software). [Master]
  • Fixed: ‘SLA’ column is always visible on the Helpdesk report. [Master]
  • Fixed: Archived users are visible in the organization structure view (Users). [Master]
  • Fixed: Attachments and Inventory columns are always visible in the ‘Users’ report. [Master]
  • Fixed: Incorrect display of time over 24 hours in cyclical reports (Users). [Master, Server]
  • Fixed: ‘Default view layout’ option caused the columns to be removed from the view (Inventory). [Master]
  • Fixed: Multiple windows ‘InvalidLoginSession’ (Helpdesk). [Master]
  • Fixed: Missing screen resolution for Win10 (Computer). [Server]

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