Information
Upgrade: 30.09.2019
News 13.2.0
- Added: Knowledge base module. (Helpdesk).
- Added: User information card (Master).
- Added: Positive time, neutral time, negative time added to ‘Bizlook’ report (Personnel).
- Added: Statlook introduction configuration tool.
- Added: Tree structure for the issue category (Helpdesk).
- Added: Assigned person for the category (Helpdesk).
- Periodic report – Added: archived inventory report (Inventory).
- Periodic report – Added: installed software report (Software).
Modifications 13.2.0
- Added columns: ‘Inactivity time’, ‘WWW time’ to the ‘Used applications’ report (Personnel).
- General report – Added column with the number of inventory items associated with the user (Personnel).
- Automatic license creation – modification of product key comparison method (from now ‘*’ is recognized as any character) (Software).
- Added: views (columns) in the inventory list report (Inventory)
- Added: aliases for email account addresses (All).
- Added: function to add link (@ – user, # – KB entry) (Helpdesk).
- Added: function to make copy of an existing task (Scriptlook).
- Added: button to create PDA record. (Gdpr)
- Added: function to download all attachments in a single zip file (All).
- The employee has access to the ‘Users’ module (Reports: Summary, General, Absences) without the MyLook function activated. (Personnel)
- The default priority for new issue is ‘Normal’ (Helpdesk).
- Added: the option to assign an application or a www site to the category from the report (Personnel).
- Added: configuration to specify the maximum time for a single break for a user (Personnel).
- Added: information about the change of the web interface, in the inventory history (Inventory).
- Added: functionality for “pinned” issues (Helpdesk).
- Added: additional attributes (All).
- Quick inventory adding function – The created inventory is by default assigned to the logged in user department (Inventory).
- Added: ‘Used applications’ report (Personnel).
- Added: information about the category, in the ‘Used applications’, ‘Visited WWW’ and ‘Window headers’ reports (Personnel).
- Added: Include information about the modification of the account login in the history (Personnel).
- Limiting number of items in the widgets charts (All).
- Added: initial categorization of applications and websites (Personnel).
- Hiding additional tabs when creating a new object (All).
- Added: Change history reports (Inventory, Personnel, Licenses, Helpdesk).
- Added: commands (e.g. ping) from the context menu of the computer tree (Computers).
- Selecting the option ‘Management of views’ from the tree context menu causes selection of the element in the management form (All).
- Added: configuration to specify whether the datalook module should be enabled for new computers (Datalook).
- Added: option to edit the user login and password for the statlook account (Personnel).
- Password Policy – Added account lock option after a specified number of failed logins (All).
- Hardware protocols – Added option to include related sets (Inventory).
- Change of UI for the functionality of adding related issues (Helpdesk).
- Added: the ‘Add to comment’ button for comment templates (Helpdesk).
- Software pattern editor – Added preview of identified software (software).
- Automatic license creation includes the removal of outdated relations with inventory elements (Licenses).
- Added: Configuration of the automatic detection of computer serial numbers (Computer).
- Added: Option to specify the end dates of support services (Licenses).
Resolved issues 13.2.0
- Fixed: problem in mapping columns of imported user data from a CSV file (Personnel).
- Fixed: No monitoring data after the agent installation (Employees).
- Fixed: ‘No method found:’ Void NLog.Logger.Error (System.Exception, System.String) ‘(All).
- Fixed: UNF extension not to be installed in Firefox 68.x (Weblook).
- Fixed: Incorrect working time after stopped automatic time tracking (Helpdesk).
- Fixed: ‘Value collection is null or empty’ in the ‘Recently installed (commercial) programs’ (Software) widget.
- Fixed: ‘Cannot refer to the same record. The column “IdParent” in table ucdGroup refers to the Id column ’(Computers, Employees).
- Fixed: ‘Retrieving the COM class factory for component with CLSI’ when importing users from MS Outlook (Employees).
- Fixed: ‘Incorrect SQL Server version. Uplook requires server version 9.0.0 or higher. Your server version is 0.0. ’(All).
- Fixed: Incorrect size of scanned file types in the ‘All Files’ report (Software).
- Fixed: ‘23502: the PlainComment column contains empty values’ (Helpdesk).
- Fixed: Can’t delete the emails from the mailbox (Helpdesk).
- Fixed: Duplicate record in history for empty attribute values (All).