Info
statlook® upgrade (13.1.0) EN 06.06.2019
News 13.1.0
- Monitoring of files uploaded with web browsers (Personnel, Weblook). [Agent, Master, Server]
- Uploaded Files Report (Weblook). [Master, Server, Agent, StatlookWeb]
- Helpdesk reporters profiles (allows to make restrictions to access and/or edit issues) (Helpdesk). [Master, Server, StatlookWeb]
- Logged on users -allows to view the currently logged on users and log them off. [Master, Server]
- Cyclic reports – report of created inventory items (Inventory). [Master, Server]
- Cyclic reports – the history of inventory report (Inventory). [Master, Server]
- Cyclic reports – report of upcoming dates (eg. end of warranty) (Inventory). [Master, Server]
- Cyclic reports – issue time tracking report (Helpdesk). [Master, Server]
- New automation rules actions: ‘Scan hardware’, ‘Scan software’ (Automation, Computers, Software). [Master, Server]
- Access can be assigned to processes now. (Gdpr). [StatlookWeb]
- Software change rule (Software, Automation). [Master, Server]
Modifications 13.1.0
- Add issue time tracking report (Helpdesk). [Master, Server, StatlookWeb]
- Ticket description can be now displayed in grid (Helpdesk). [Master, Server, StatlookWeb]
- Agent identification using ActiveDirectoryUID and computer SID (Computers). [Server]
- Improved UNF installation process (Weblook). [Agent]
- Included parameters to inventory editor: Serial number, Main user, Model, Bar code, Manufacturer, Supplier, Service, Status on assigned elements tab page. [Master, StatlookWeb]
- Audit report counts license template activation limit (Audit). [Server]
- Add information of active access and entrustment (Gdpr). [StatlookWeb]
- Add an option to enable SSL encryption in anonymous connection mode (Direct PC2.0). [Agent, Master, Server]
- Add contextmenu option to change inventory domain / workgroup (Inventory). [Master]
- Website monitoring algorithm tune up (Personnel, Weblook). [Agent]
- Improved simple filter [Date range] (Inventory). [Master]
- New widgets: ‘Types of issue’,’ Issue priorities’, ‘Issue modes’ (Helpdesk). [StatlookWeb]
- New widgets: ‘Recently added licenses’ (Licenses). [Server, StatlookWeb]
- New widgets: ‘Ending licenses’ (Licenses). [Server, StatlookWeb]
- New simple filter ‘End of service’ (Inventory). [Master]
- Included inventory parameters in tickets related inventory tab (Helpdesk). [Master]
- Add new report: ‘Application monitoring’ (Software). [StatlookWeb]
- Inventory types update disable/enable option with equipment wizard (Computers, Inventory). [Master, Server]
- Remote desktop connection are blocked now on agentID missmatch (DirectPC2.0). [Agent, Master]
- Server can process agent XML files (Personnel). [Server]
- Issue type ‘Not specified’ cannot be selected for new tickets (Helpdesk). [Master, StatlookWeb]
- Inventory editor can be opened through employee inventory tab. [Master]
- Monitoring data forced to save on system shutdown (Personnel). [Agent]
- Comment templates List contains all comments that the user has rights to (Helpdesk). [Master]
- Inventory Editor – Add a preview of the sets (Computers, Inventory). [Master, Server]
- Add information of license type, software category and user context (Software) to the application monitoring report. [Agent, Master, Server]
- Cyclic Reporting – report language selection is now available (All). [Master, Server]
- Widget UI Modification – Add Headers for Columns (All). [StatlookWeb]
- Description and comments now can be edited in fullscreen mode (Helpdesk). [StatlookWeb]
- Helpdesk notification triggers may be selected (Helpdesk). [Master, Server]
- Add thumbnail attachments to the editors (Computers, Inventory, Personnel, Licenses). [Master, Server]
- Cyclical reports – Including ordinal number option added (All). [Master, Server]
- Computer become builtin set and can store other elements (and inherit types) (Computers, Inventory). [Server]
- Comment editor – The OK button does not change the status of the temp comment (Helpdesk). [Master]
- Improved global search UI (All). [StatlookWeb]
- Switching the card into the edit mode is only activated when the user made changes to the record parameters (All). [StatlookWeb]
- Grid reports – Columns are movable now (All). [StatlookWeb]
- Web interface can be set for the network devices (Computers, Inventory). [Server, Master]
- Absences – Rows of days always visible, even when there are no user absence (Personnel). [StatlookWeb]
- Employee card (Activity tab) – Includes hourly employee activity (Personnel). [StatlookWeb]
- Add button that allows copying the comment (Helpdesk). [StatlookWeb]
- Add ‘Is active’ column (Gdpr)., ‘StatlookWeb’);
- Ticket notes are visible to the ticket resolver (Helpdesk). [Server]
- Agent settings (System monitoring) – Add a hint for event view types (Computers). [Master]
- Inventory Editor – Add related license record view (Inventory, Licenses). [Master]
- Helpdesk notification mail sections (summary, comments, history) visibility and order can be configured now. (Helpdesk). [Server, Master]
- Inventory editor – Add related inventory view to inventory set (Inventory). [Master]
- New dashboard for all web modules (All). [StatlookWeb]
- New report ‘Downloaded files’ (Personnel). [StatlookWeb]
- Issue editor – History tab is always enabled (Helpdesk). [Master]
- Automatic creation of licenses – Add licenses to the main computer users (Licenses). [Server]
- Improved external storage serial number reader process (Datalook). [Master]
- Global search function include comments (Helpdesk). [Server, Master, StatlookWeb]
- Automatic monitors detection – Add company, department, responsible person, main computer user (Computers, Inventory). [Server]
- The license creation rule include information about computers (Automation). [Server]
- New section in helpdesk notification email template. (Helpdesk). [Server]
- The default type of the automatically created license is ‘Commercial’ (Licenses). [Server]
- Removed ‘Monitor keyboard and mouse’ option from the system configuration (Personnel). [Master]
- UNF adjusted to Internet Explorer EPM mode (Weblook). [Agent]
- Helpdesk statistics are print ready (Helpdesk). [Master]
- Global search extended with parameters: serial number, serviceTag and bar code (Inventory). [Server]
- Company Online: the pre-selected session is the first one with an interactively logged on user, not a console session (DirectPC2.0). [Master]
Resolved issues 13.1.0
- Fixed: Bug in agent that causes memory leaks. [Agent]
- Fixed: Computer scan result not included in the software summary reports. [Server]
- Fixed: Add a comment caused cancellation of unsaved changes of the application (Helpdesk). [Master]
- Fixed: In the helpdesk widgets the time range was set to the current month, not the last 30 days (Helpdesk). [StatlookWeb]
- Fixed: Failure to disable the remote control before closing the remote desktop session (DirectPC2.0). [Master]
- Fixed: The reset of all settings in the resource filter after clicking the Reset filters not work (Inventory) button. [Master]
- Fixed: Ticket created by email, did not have embedded images in the description (Helpdesk). [Server]
- Fixed: Offline computer filtering in the equipment tree (Inventory). [StatlookWeb]
- Fixed: Filter fail at ‘end of the warranty’ option (Inventory). [Master]
- Fixed: The computer name not displayed in the preview of pending server tasks (Computers). [Server]
- Fixed: ‘Uplook server TasksManager: Task failure’. [Sever]
- Fixed: Filtering in the audit summary report not working (Software). [Master]
- Fixed: ‘The given key was not present in the dictionary’, which could have occurred during the generation of the inventory information card (Inventory). [Master]
- Fixed: ‘UcoUser can not save the table record because it violates the unique index’ IX_ucoUser_UID ‘(‘ UID ‘) – The duplicated value is (00000000-0000-0000-0000-000000000000)’ (Personnel). , Master, Server]
- Fixed: Incorrect filter label for the option: ‘Only associated with me’ (Helpdesk). [StatlookWeb]
- Fixed: Empty data in the widget: ‘Computers Online / Offline’, ‘License statuses,’ Personnel Online / Offline ‘for accounts with limited privileges (Computers, Licenses, Personnel). [Server]
- Fixed: It is impossible to paste the image into a comment / description (Helpdesk). [StatlookWeb]
- Fixed: The Audit record was not visible, if no Audit was assigned to the Audit. [Server, StatlookWeb]
- Fixed: Error in updating predefined time ranges in filters (Helpdesk). [StatlookWeb]
- Fixed: the lack of Add all attachments for the wholesale resource storage (Inventory) option. [Master]
- Fixed: Incorrectly generated hourly absence data in the absence of monitoring data (Personnel). [Server]
- Fixed: The full scope in the calendar for the bizlook report with regard to absence (Personnel). [Master]
- Fixed: Error in history for the record of working time records (Helpdesk). [Server]
- Fixed: No refreshing of the license tree, after all license records have been removed (Licenses). [Server]
- Fixed: ‘Index and length must refer to the location in the string’ that could have occurred during the generation of the hardware protocols (Inventory). [Master]
- Fixed: High load of RAM by the Uplook Server Service.exe process. [Server]
- Fixed: ‘Timeout while getting a connection from pool’ (Helpdesk). [Server]