Changelog 15.0.8


Statlook® update released on 18.06.2021



  • Improved: Sorting by priority, importance and impact in the issue report (Helpdesk). [Master, StatookWeb]
  • Added: Calendar view mode change button (Helpdesk). [Master]
  • Modified: UI for resizing grid columns (All). [StatlookWeb]
  • Changed: Issue card header layout – increase length of the issue topic (Helpdesk). [StatlookWeb]
  • Removed: New user button in the issue category edit form (Helpdesk). [Master]
  • Added: Option to enable logging of MailKit (POP3, IMAP, SMTP) mail clients. Option in umgProperty. (All) [Server]



  • Fixed: Cyclical restart of the user monitoring module (Users). [Agent]
  • Fixed: Email notifications do not work (Automation). [Server]
  • Fixed: Incorrect SLA display name in global search (Helpdesk). [StatlookWeb]
  • Fixed: ‘The IdFileTypeExtension column of the sdaFileExtension relationship does not exist’ (Audit). [Server]
  • Fixed: ‘SMTP server does not support authentication’ (all). [Server]
  • Fixed: The mouse cursor turns into a wait cursor after activating time tracking (Helpdesk). [Master]
  • Fixed: Errors in the issue comment templates view. [StatlookWeb]
  • Fixed: ‘FindFileStampId: Object reference not set to an object instance’ (All). [Server]
  • Fixed: Cannot save SVG image as KB article thumbnail (Helpdesk). [StatlookWeb]
  • Fixed: Incorrect width of search fields in helpdesk permissions view. [StatlookWeb]
  • Fixed: Report not refreshing after adding / editing KB article (Helpdesk). [StatlookWeb]
  • Fixed: Chromie browser displayed the information that StatlookWeb does not support IE (all). [StatlookWeb]
  • Fixed: Email notifications with information about absence do not work (Users). [Server]
  • Fixed: SLA permission error in global search function (Helpdesk). [Server]
  • Fixed: “Clear” button for filter “Require Action” does not work (Helpdesk). [StatlookWeb]
  • Fixed: ‘Error converting {null} to System.DateTime’ (all). [StatlookWeb]
  • Fixed: The form of selecting associated users is not hidden after activating the user card (Helpdesk). [StatlookWeb]

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